Complaint Live Dashboard
Monitor and manage all complaint activities in real-time
Total Complaints
+12% from last month
Pending
-3% from last week
Resolved
+8% from last week
Active Engineers
Currently working
Complaint Status Distribution
Monthly Complaint Trend
Recent Activity
Complaint #1234 resolved by Ravi
Customer login issue fixed - 2 minutes ago
New development task assigned to Mayur
Feature enhancement request - 15 minutes ago
High priority complaint #1235 created
System performance issue - 1 hour ago
Complaint Stats
Detailed analytics and statistics for all complaint activities
Pending
New Client Pending
In Support
In Development
Develop Running
Develop Pending
Resolved
On Hold
Status Distribution
Weekly Trend
Priority Breakdown
Avg Response Time
Resolution Rate
Recent Complaint Activity
| ID | Customer | Issue Type | Priority | Status | Assigned To | Created | Actions |
|---|---|---|---|---|---|---|---|
| #1234 | John Doe | Login Issue | Critical | Resolved | Ravi | 2 hours ago | |
| #1235 | Jane Smith | Feature Request | High | In Development | Mayur | 4 hours ago | |
| #1236 | Mike Johnson | Bug Report | Medium | Pending | Vishal | 6 hours ago |
Support Engineers
Monitor and manage support team performance and workload
Active Engineers
All online
Active Tasks
+2 from yesterday
Resolved Today
+5 from yesterday
Avg Response Time
-0.5h improvement
Ravi
Senior Support Engineer
Vishal
Support Engineer
Testing Points
QA Engineer
Team Performance Trend
Workload Distribution
Recent Support Activity
Ravi resolved ticket #1234
Customer login issue - 5 minutes ago
Vishal updated ticket #1235
Added troubleshooting steps - 12 minutes ago
Testing Points identified bug #1236
UI rendering issue reported - 25 minutes ago
Development Engineers
Track development team progress and project assignments
Active Developers
All working
Active Projects
+3 this week
Completed Today
+1 from yesterday
Avg Dev Time
+0.3h from last week
Chandani
Frontend Developer
Mayur
Full Stack Developer
Purva
Backend Developer
Priya
UI/UX Developer
Development Velocity
Task Distribution
Current Sprint Progress
Recent Development Activity
Mayur pushed new feature branch
User authentication module - 8 minutes ago
Purva completed API integration
Payment gateway integration - 25 minutes ago
Priya updated design system
Component library v2.1 - 1 hour ago
Complaint Master
Manage and track all complaint records with comprehensive details
|
ID
|
Customer
|
Issue Type
|
Priority
|
Status
|
Assigned To
|
Created
|
Actions |
|---|---|---|---|---|---|---|---|
|
#1234
|
John Doe
john@example.com
|
Login Issue | Critical | Resolved |
R
Ravi
|
2 hours ago
Dec 15, 2023
|
|
|
#1235
|
Jane Smith
jane@example.com
|
Feature Request | High | In Development |
M
Mayur
|
4 hours ago
Dec 15, 2023
|
|
|
#1236
|
Mike Johnson
mike@example.com
|
Bug Report | Medium | Pending |
V
Vishal
|
6 hours ago
Dec 15, 2023
|
|
|
#1237
|
Sarah Wilson
sarah@example.com
|
Support Request | Low | On Hold |
T
Testing
|
1 day ago
Dec 14, 2023
|
|
Customer Management
Manage customer profiles, accounts, and relationship data
Total Customers
+12% this month
Active Customers
+8% this month
New This Month
+25% from last month
Premium Customers
+5% this month
|
Customer
|
Company
|
Type
|
Status
|
Complaints
|
Last Activity
|
Actions |
|---|---|---|---|---|---|---|
|
John Doe
john.doe@techcorp.com
+1 (555) 123-4567
|
TechCorp Inc.
Technology
|
Premium | Active |
3
total
2 resolved
|
2 hours ago
Dec 15, 2023
|
|
|
Jane Smith
jane.smith@designstudio.com
+1 (555) 987-6543
|
Design Studio
Creative Agency
|
Standard | Active |
1
total
1 pending
|
1 day ago
Dec 14, 2023
|
|
|
Mike Johnson
mike.j@startup.io
+1 (555) 456-7890
|
Startup.io
Software
|
Trial | Inactive |
0
total
No complaints
|
3 days ago
Dec 12, 2023
|
|
|
Sarah Wilson
sarah.w@enterprise.com
+1 (555) 321-0987
|
Enterprise Corp
Manufacturing
|
Premium | Suspended |
5
total
2 unresolved
|
1 week ago
Dec 8, 2023
|
|
Reports
Generate comprehensive reports and analytics for business insights
Total Reports
+8 this month
Scheduled Reports
+3 this week
Downloads
+15% this month
Shared Reports
+7% this month
Complaint Reports
Track and analyze complaint data
Customer Reports
Customer analytics and insights
Performance Reports
Team and system performance
Recent Reports
| Report Name | Type | Generated | Status | Actions |
|---|---|---|---|---|
|
Monthly Complaint Summary
December 2023 Report
|
Complaint |
2 hours ago
Dec 15, 2023
|
Ready |
|
|
Customer Analytics Report
Q4 2023 Analysis
|
Customer |
1 day ago
Dec 14, 2023
|
Ready |
|
|
Team Performance Report
Weekly Performance Data
|
Performance |
3 days ago
Dec 12, 2023
|
Processing |
|